Privacy Policy
Effective Date: November 4, 2025
Who We Are
Our website address is https://chattz.net.
Chattz is a privacy-focused social and messaging platform operated in the European Union (EU).
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
Messages and Chats
When you send private, group, or community messages, your messages are stored securely on our servers.
Messages are encrypted server-side using AES-256 encryption but are not end-to-end encrypted.
Authorized moderators may access message content only when necessary to enforce guidelines or investigate abuse reports.
Chattz does not display read receipts to senders.
Posts and Media Uploads
Posts can include text, images (including base64-encoded images), or video URLs.
All post data is stored securely.
We recommend removing EXIF location data from photos before uploading.
User Profiles
When creating an account, we collect:
- Name, username, and email
- Birthday or age (used for age-appropriate access – minimum 13 years)
- Interests or community topics you select
- Optional profile and banner images
Profile and banner images are publicly visible.
You can customize your Chattz appearance (themes, font size, chat bubble colors); these preferences are stored with your account.
Followers, Groups and Communities
When you follow someone, join a group chat, or become part of a community, we store the relationship data (e.g., who follows whom, and which groups or communities you’ve joined).
Member lists in groups or communities may be visible to other participants via the “View Members” panel.
Community owners can see and manage basic member information (username, profile photo).
Two-Factor Authentication (2FA)
If you enable 2FA, your account will generate a secure secret key used by your authentication app (e.g., Aegis Authenticator).
This secret key is stored only on our server and your device, never shared or transmitted externally.
2FA codes themselves are never stored or logged.
Cookies
We use cookies to enhance your experience, including:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Comment | Saves comment details | 1 year |
| Session | Keeps you logged in | 2 days (or 2 weeks if “Remember Me” selected) |
| Display Preferences | Saves theme and text size settings | 1 year |
| Post Publishing | Temporary draft storage | 1 day |
| Test Cookies | Used only during login — deleted on browser close | Session |
Embedded and External Content
Some content (e.g., YouTube videos or music embeds) may come from external sites.
Those sites may collect data, use cookies, and track interactions according to their own privacy policies.
Who We Share Your Data With
Chattz does not sell or trade personal data to third parties.
- Password reset emails include your IP address for security logging.
- Automated moderation and spam-detection tools may process limited data (IP and username patterns).
- Legal requests or EU-based law enforcement orders may require data disclosure.
How Long We Retain Your Data
| Data Type | Retention |
|---|---|
| Comments & metadata | Indefinitely |
| Messages & posts | Until you delete them or remove your account |
| User profile data | While your account remains active |
| Communities & groups | Until the community or group is deleted by its owner or moderation |
Your Rights Under GDPR
You may request:
- A copy of the personal data we hold about you
- Deletion of your account and associated data
- Correction of inaccurate information
Some data may be retained where required by law (for example, security logs).
To make a request, contact us at info@chattz.net.
Where Your Data Is Stored
All Chattz data is stored on secure servers located within the European Union (EU).
Comments may be checked using automated spam detection services.
Data Visibility and Limitations
- Messages are encrypted on the server but may be accessed by authorized moderators when necessary.
- Uploaded images and files can be viewed by anyone with the direct URL.
- Chattz does not guarantee absolute privacy for shared media – please upload responsibly.
Children’s Privacy
A restricted version with limited features is applied automatically to users aged 9–12.
Accounts belonging to underage users may be restricted or deleted to comply with regulations.
Accounts for users under 13 require verified parental consent via email before full access is granted.
Automated Decision Making
Chattz does not use algorithms to determine your feed or content visibility.
Content is personalized only based on your chosen interests and communities — never for advertising or profiling purposes.
Contact Information
For privacy-related questions or requests, please contact:
info@chattz.net
